Privacy Policy
Last updated: August 11, 2026
Our Company ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights.
Information we collect
- Contact details you provide (name, phone number, email, service address).
- Service and project information (water analysis results, estimates, invoices, appointments).
- SMS opt-in records: the phone number, your consent, the date and time of opt-in, and the page you opted in from.
How we use your information
- To schedule appointments, prepare estimates, and provide service.
- To send appointment reminders, service updates, quotes, and follow-ups by email and SMS — only with your consent.
- To process payments and keep records required by law.
SMS messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of SMS at any time by replying STOP to any text message. Reply HELP for help. Message and data rates may apply. Message frequency varies.
Sharing
We share information only with service providers needed to run our business (payment processors, scheduling, messaging carriers), and only the minimum required. We do not sell your personal information.
Data retention
We retain information for as long as needed to provide service and meet legal/tax requirements. You may request deletion at any time using the contact information below.
Your rights
You may request access, correction, or deletion of your personal data. To make a request or ask any privacy question, contact us:
Updates
We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.